THE SMARTER OPERATOR
NOA is our proprietary software application, built on Salesforce, that offers the self storage operator enhanced monitoring, control and efficiency over virtually every aspect of your business. NOA’s primary modules Revenue Pro, Operational Suite and Career Evolution overlay your stores’ operational software to improve performance at every level.
NOA tracks each manager’s development and ensures progress is made and advancement occurs as planned. Store Audit results, manager achievement milestones or set backs, mystery shop scores and employee scheduling are all monitored. The operator’s Policy and Procedures manual, training videos, employee testing and much, much more are archived here.
NOA monitors marketing activity for each location to ensure your store is receiving maximum exposure and comparing results to dollars spent. The Quality Assurance program and Reputation Management activities and results are recorded here.
NOA also manages all vendor account information, contracts and renewal dates, and tenant insurance claims to ensure the business side runs smoothly.
Deviations from established norms, goals, etc set by the storage operator in any of the above areas are immediately reported electronically to the Owner or supervisory designee. Since NOA is web based, all personnel with proper permissions can access critical data at any time from anywhere so immediate action can be taken.
